1. Agreement to Terms

By accessing and using beeswaxworks.co.uk ("the Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

BeesWaxWorks provides an online platform for purchasing handmade beeswax care products. We sell furniture polish, wood conditioner, and leather conditioner made from our own Scottish beeswax.

3. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

All products are handmade in small batches. Natural variations in color, texture, and appearance may occur.

4. Pricing and Payment

• All prices are in British Pounds (GBP) and include VAT where applicable
• Prices are subject to change without notice
• Payment is processed securely through Stripe
• Orders are not confirmed until payment is received

5. Postage and Delivery

• Free delivery on orders over £15
• Standard delivery cost: £3.45 for orders under £15
• Delivery typically takes 3-5 working days within the UK
• We ship to UK addresses only
• Delivery times are estimates and may vary

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If you're not happy with your order:

• Contact us within 14 days of receipt
• Return unused products in original packaging
• We'll provide a full refund or replacement
• Return postage costs are the responsibility of the customer

7. User Conduct

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the website's functionality
• Submit false or misleading information

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of BeesWaxWorks and is protected by copyright laws.

9. Limitation of Liability

BeesWaxWorks shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the website or products.

10. Product Safety

Our products are made from natural ingredients but may cause allergic reactions in some individuals. Always test on a small area first. Keep out of reach of children and pets.

11. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website constitutes acceptance of the modified terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: